LG Electronics has an innovative After-Sales Services that enhance satisfaction and solidifying brand loyalty. At the heart of this is the LG Premium Service, a stellar offering that promises more than just great products—it delivers unmatched convenience and care to customers who invest in select premium appliances.
This service goes beyond the ordinary. LG understands that purchasing a high-end product should come with premium after-sales care, and that’s exactly what they are delivering.
The LG Premium Service offers free installation and live demonstrations for a range of premium appliances, ensuring that customers not only have access to cutting-edge technology but also learn how to maximize its value from day one.
Customers who own or plan to purchase bottom and top freezers (400L+), InstaView and side-by-side refrigerators, washing machines, dishwashers, OLED, QNED, NanoCell, or UHD TVs (65 inches and above) are in for a treat. The service is available within a 30km radius of Nairobi CBD, making it accessible and convenient for a wide range of customers.
A Service Designed with Customers in Mind
Whether you’re upgrading to an InstaView refrigerator or setting up a state-of-the-art OLED TV, LG’s Premium Service ensures that every product is installed with precision and that customers receive a live demonstration on how to fully enjoy all the advanced features these products have to offer. This thoughtful initiative not only guarantees seamless installation but also leaves customers with a sense of ease, knowing they have a trusted partner in LG Electronics.
The Ultimate Customer-Centric Approach
LG’s After-Sales Services Campaign speaks volumes about the brand’s commitment to customer satisfaction. By offering these premium services, LG is creating lasting relationships with its customers—proving that the company’s dedication doesn’t end at the sale but extends well into the customer experience. The focus on convenience and hands-on support reflects LG’s vision of putting the customer first, always.
In a world where service often makes or breaks the customer experience, LG Electronics is setting a new standard with its Premium Service, making home technology more accessible, manageable, and enjoyable for its customers. This campaign isn’t just about products—it’s about delivering a promise of excellence, from purchase to post-installation care.
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